Are there toilets or restrooms at the events?
Yes, at Vinokilo events you usually can find toilets and restrooms.

Can I bring my dog at the events?
We at Vinokilo are pet&animal friendly, but whether you can bring your furry friend with you depends on the location.

Can I buy tickets at the entrance?
We always recommend our customers to purchase the tickets for our events online at VinoKilo Event Webpage.
If you buy the ticket at the door you will pay a small additional charge.

Can I bring my old clothes to the events? How does it work?
If you have clothes you no longer use you can bring them to the event. Depending on the amount donated, we will apply a discount on new purchases of up to 15%.
The clothes you wish to bring back must meet the following requirements:
- They must be in good/very good condition;
- They must be washed;
- We do not accept underwear or accessories;
- We do not accept shoes;
- We do not accept fast-fashion brands (Zara, H&M, Bershka, OVS etc.).

Depending on the quantity donated, here are the discounts on your purchase:
- From 1 to 2 kg: 5% discount
- From 2 to 3 kg: 10% discount
- More than 3 kg: 15% discount

Can I pay with cash?
All our events are cashless, which means we only accept card payments. All cards are accepted.

Do I have to book a ticket for my child?
No, children up to 12 years old don’t need tickets and they don’t pay an entrance fee.

Do you accept credit cards?
Yes, we accept all card payments at the events.

I booked a ticket for one hour. Can I stay longer?
The time slot that is written on your ticket is the one in which you can enter the event. Once you entered, you can enjoy our events as long as you wish.

How can I know more about the Vinokilo community?
You can find us on Facebook (Vinokilo Events, Vinokilo Events: Italia, Vinokilo Events: Deutschland, Vinokilo Events: France and Vinokilo Events: España), on Instagram (vinokilo, vinokiloitalia, vinokilogermany and vinokilospain) and on LinkedIn.

VinoKilo is our official website where you can learn all about our community and our online shop.

How does the clothes pricing work?
You can choose every kind of item or garment you like and then bring it to the weighing station. There, one of our colleagues weigh your clothes and see how many kilos you have. Depending on that you will know the price that you are going to pay. If the overall weight of your items doesn’t amount to 1 kilo you will pay less, e.g. if the overall weight of your items is 850g, you will pay for 850g.

There are two kinds of tickets. What is the difference?
Early birds 3€: Gives you exclusive access to the first 3 slots of the event. Limited tickets. First come, first served!
Vintage Lovers FREE: Limited Free slots for all the vintage lovers out there.
Vintage Lovers 3€: General Admission

What can I get for 1 kilo?
You can get many unique pieces of vintage and pre-loved clothing and garments such as coats, trench coats, bomber jackets, crazy shirts, jeans, pants, shoes, leather bags, belts and much more. With a kilo of clothes, you can get a full and stunning outfit!

Where do the clothes come from?
Our supply chain starts with clothing waste. This waste is then brought to recycling warehouses of which we currently have 35 in our supply chain, located everywhere from Canada toNorway, but mainly in Europe. Our Dutch supplier has trained people to select clothes according to long-refined quality standards which results in him picking ca. 1% of the clothing waste that the 35 recycling companies gather. He then washes, repairs, and hand-folds the selected items before they are sent from Amsterdam to our warehouse in Mainz.

What are the Covid regulations for the events?
Currently, in Italy and Germany there are no particular regulations to participate to one of our events. But, as you know, norms are continuously changing, so stay tuned and read the updated information on the events on our Facebook and Instagram pages.